Refund policy
Phatt Racing Return & Exchange Policy
All Sales Are Final
Due to the made-to-order nature of our products, all sales are final. We do not offer refunds for:
- Incorrect size selection
- Change of mind
- Buyer’s remorse
Please review sizing charts carefully before placing your order.
Exchanges (Size Issues Only)
We understand sizing can be tricky.
- Exchanges are allowed within 14 days of delivery
- Item must be unworn, unwashed, and in original condition
- Customer is responsible for return shipping
Once we receive your item, we will send out your replacement.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, misprinted, or incorrect, we will fix it at no cost.
To request a replacement:
- Contact us within 7 days of delivery
- Include your order number and clear photos of the issue
We will send a replacement or issue a refund if necessary.
No Returns for Refunds
We do not accept returns for refunds. This allows us to keep prices competitive and produce items on demand.
Order Changes & Cancellations
Orders cannot be changed or canceled once they have been processed.
If you need help immediately after placing an order, contact us as soon as possible.
Return Address
Returns (for approved exchanges only) should be sent to:
1621 Glen Dr, Placerville, California
We recommend using a trackable shipping service. We are not responsible for lost return packages.
Contact
For any questions or issues, contact us at:
phattracing26@gmail.com
Phatt Racing